Context
Alan is a French unicorn redefining healthcare as the ultimate one-stop health partner through a B2B strategy. The platform offers a digital-first experience, emphasizing simplicity and a user-centric approach.
However, to sustain its growth and uphold its high standards of service, Alan must ensure the same level of experience is accessible to all users, including those requiring special accessibility features, such as the fully offline experience.
My role
As a design lead for this project, I led the design initiative from scoping the issue, to framing and making solutions. I worked with user researcher, designers and product managers.